Privacy Policy

Effective Date: 23rd February 2026

Lanka Holidays.Net (“Company,” “we,” “our,” or “us”) respects the privacy and confidentiality of our clients and website visitors. We are committed to safeguarding personal information in accordance with applicable data protection laws and internationally recognized best practices.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or engage our bespoke travel services.

By accessing our website or confirming travel arrangements with us, you acknowledge and agree to the terms outlined below.

1. Information We Collect

In order to design and manage your privately curated travel experience, we may collect the following categories of information:

Full name
Email address and telephone number
Travel preferences and itinerary details
Passport information (where required for confirmed reservations)
Payment information necessary to process transactions
Special requests relevant to your travel arrangements (including dietary, medical, or accessibility requirements)

We collect only the information necessary to arrange, confirm, and manage your travel services.

2. How We Use Your Information

Personal information is used solely for legitimate business purposes, including:

Confirming and managing travel reservations
Coordinating with hotels, airlines, safari lodges, and transportation providers
Processing secure payments
Communicating important travel updates
Providing dedicated client support
Complying with applicable legal and regulatory requirements
Improving the quality and performance of our services and website

We do not sell, rent, trade, or commercially distribute personal information to third parties.

3. Confidentiality & Discretion

We understand that many of our clients value privacy and discretion.

All personal data, itinerary details, and travel arrangements are handled with strict confidentiality. Information is shared only with trusted partners and suppliers directly involved in delivering confirmed services.

Discretion is fundamental to our operations, particularly when arranging travel for executives, high-net-worth individuals, and private families.

4. Sharing of Information

To fulfill confirmed travel arrangements, we may share necessary information with:

Luxury hotels and private villas
Airlines and transportation providers
Safari lodges and curated experience partners
Payment processing institutions
Government authorities where legally required

Each partner receives only the information required to deliver the confirmed service.

5. Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Online payments are processed through secure, encrypted platforms. Lanka Holidays.Net does not store complete credit card details on its servers.

While we take commercially reasonable measures to protect personal information, no method of transmission over the internet can be guaranteed to be completely secure.

6. International Data Transfers

As a Sri Lanka-based luxury travel company serving international clients, personal information may be transferred across international borders as necessary to coordinate travel services.

We take reasonable steps to ensure that personal data is handled securely and in accordance with applicable data protection standards, regardless of jurisdiction.

7. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

Improve website functionality
Analyze website performance and traffic patterns
Enhance user experience

Cookies do not provide access to personal data stored on your device. You may disable cookies through your browser settings; however, certain website features may function differently if cookies are disabled.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of personal information where legally permitted
Withdraw consent to certain communications

Requests may be submitted via our Contact page.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfill confirmed travel services
Comply with legal obligations
Resolve disputes
Enforce contractual agreements

Once information is no longer required, it is securely deleted or anonymized.

10. Third-Party Links

Our website may contain links to third-party websites for informational purposes. Lanka Holidays.Net is not responsible for the privacy practices or content of external websites.

We encourage visitors to review the privacy policies of any third-party sites they access.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The most current version will always be published on this page with an updated Effective Date.

Contact

For questions regarding this Privacy Policy or the handling of personal information, please visit our Contact page.